Director of Sales & Operations Planning

Join our team as the Director of Sales & Operations Planning. In this strategic leadership role, you will be responsible for setting the operations planning strategy, partnering with senior leadership, and evolving the department. You will own the Operations Planning Strategy, define the KPI framework, and lead labor and resource planning. Additionally, you will direct operational scenario modeling, ensure cross-functional alignment, optimize processes, manage performance reporting, and lead a team of planners and analysts. This is a remote-first position with generous benefits and competitive compensation.

• Own the Operations Planning Strategy: Set the vision and governance for the S&OP process, chairing the weekly S&OP meeting and driving alignment between demand signals and executable operations plans across the network.
• Fulfillment Capacity Strategy: Own medium- to long-range capacity planning across the network, setting the strategy for personnel, equipment, and material capabilities, and making the call on when network routing or footprint changes are needed.
• Labor & Resource Planning Leadership: Own the translation of volume plans into required hours by role and process path, and the labor models that drive it. Serve as the primary executive partner to HR, Finance, and Operations leadership in aligning staffing strategy with operational demand across the network.

• Expertise in workforce planning, labor forecasting, and operational planning, with deep fluency in translating data into executive-level strategy
• Bachelor's degree in Operations Management, Supply Chain, or related field (MBA or Master's preferred)
• Proven track record setting operations planning strategy at a multi-site or network level
• Excellent executive presence and communication skills, with a demonstrated track record of influencing C-suite/senior leadership decisions
• Strong analytical and problem-solving skills, with advanced skills using tools such as Excel, Power BI, Tableau, or labor planning software
• 8+ years of people leadership experience, including managing teams larger than 6
• 12+ years of experience in operations planning, resource management, or labor modeling in a manufacturing, warehouse, or industrial setting
• Experience leading the implementation or selection of labor planning tools or workforce management systems at scale
• If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match