Senior Staff SDET (Customer Engineering)

Join our team as a Senior Staff SDET, where you'll own quality architecture and engineering strategy for our most critical systems. You'll lead the application of AI across our entire testing and release pipeline, building frameworks, platforms, and workflows that the rest of engineering depends on. This hands-on senior technical leadership role will have a significant impact across multiple teams.

• Posséder l'architecture de qualité pour nos systèmes et initiatives les plus critiques, en définissant la stratégie de qualité à long terme alignée sur les objectifs commerciaux et produits.
• Concevoir des plateformes de qualité partagées, des frameworks d'automatisation et une infrastructure de test adoptés par plusieurs équipes.
• Définir et conduire notre stratégie pour les tests assistés par l'IA, y compris la génération autonome de tests, la sélection intelligente des tests, la triage des échecs basé sur des agents et l'automatisation auto-réparatrice.

• 10+ years of hands-on experience in quality engineering or SDET roles, including experience architecting quality strategy and automation platforms across multiple teams
• Excellent judgment on trade-offs between short-term delivery and long-term system resilience and maintainability
• Hands-on experience applying AI to testing — LLM-assisted test generation, agent-based workflows, intelligent test selection, or self-healing automation — with informed opinions about where it delivers and where it disappoints
• Experience mentoring and developing senior quality engineers and senior technical leaders, with a track record of raising the technical bar across a group or organization
• Experience with performance and load testing at scale
• Strong grasp of modern development and delivery practices (agile/lean, DevOps, shift-left testing, TDD) and experience embedding quality gates into CI/CD systems (e.g., GitHub Actions, CircleCI, Jenkins)
• Deep proficiency in one or more programming languages (e.g., JavaScript, TypeScript, Kotlin) used to build and maintain shared automation frameworks and tooling. You write production-quality code, not just test scripts
• Proven track record designing and scaling test automation frameworks across the full stack — frontend web, mobile, and backend/API (e.g., Playwright, Cypress, Selenium, Appium, Postman, or similar)
• Demonstrated ability to define quality architecture and standards that scale across many teams, including shared quality platforms and test infrastructure
• History of leading post-incident and root-cause analysis that drives architectural and process change
• Strong executive communication skills, with the ability to influence engineering and product leadership on quality strategy, risk, and investment
• We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match
• Published writing, talks, or open-source work on modern testing practice or AI in quality engineering
• Familiarity with LLM observability and evaluation tooling (e.g., Braintrust, Arize, MLflow, LangSmith, or similar)
• A track record of building quality engineering communities of practice — tech talks, katas, lunch-and-learns
• Experience with cloud-based testing platforms and tools (e.g., AWS Device Farm, Sauce Labs, BrowserStack)
• Familiarity with e-commerce or healthcare platforms and quality-at-scale practices in regulated environments
• Experience building evaluation or testing infrastructure for LLM-based or ML-driven product features (e.g., eval harnesses, LLM-as-judge scoring, regression testing for non-deterministic systems)
• Experience with internationalization and localization testing