Principal Member of Technical Staff (Software Engineering)

Join Salesforce as a Principal Member of Technical Staff (Software Engineering) and lead the technical direction of our complex, high-scale consumption and usage-metering systems. In this senior, hands-on technical leadership role, you will set architecture, drive execution, and own delivery end-to-end across the full software development lifecycle. You will be the go-to technical authority across team boundaries, raise the bar through reviews and mentorship, and ensure the accuracy, performance, and scalability of Digital Wallet for every Salesforce customer.

• Lead the technical direction of complex, high-scale consumption and usage-metering systems, setting architecture and driving execution.
• Architect and ship complex, end-to-end features spanning multiple services, systems, and teams, ensuring performance, scalability, and security.
• Mentor and elevate senior/lead engineers and peer teams, primarily through reviews, and lead service-ownership practices.

• 10+ years of experience in software engineering, with a strong track record of designing and delivering large-scale distributed systems
• Proven ability to mentor engineers and elevate the technical capabilities of the teams you work with
• Bachelor's degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience)
• Mastery of engineering fundamentals — fault tolerance, concurrency, API design, data modeling, maintainability, security, scalability, testability — across multiple domains
• Demonstrated history as a senior IC driving architecture and execution across multiple teams or domains
• Strong ability to communicate technical vision, trade-offs, and strategy to both technical and non-technical stakeholders, up to VP level
• Hands-on experience across the full SDLC (hybrid engineering), owning features end-to-end from design through production support
• Passion for innovation and staying current with industry trends and technologies
• Experience building high-scale services across both Platform (Core) and Off-Core / distributed service environments
• Experience with consumption-based / usage-based pricing, metering, entitlement, or billing systems and related technologies
• Familiarity with near-real-time data pipelines, usage aggregation, and financial-grade data accuracy
• Familiarity with Salesforce’s Data 360 and Salesforce's Core and Off-Core architecture and integrations
• Deep experience driving operational maturity — post-incident reviews, process improvement, best practices for critical systems
• Skill translating broad business goals into sharp, actionable technical roadmaps