Customer Service Representative

Daily Tasks:

• Organize daily orders to ensure correct on-time shipping.
• Communicate with various departments on varying topics related to shipping/warehousing.
• Work closely with planning team to achieve 100% customer satisfaction and zero customer incidents.
• Verify availability of material required for shipment completion.
• Proactively conduct analysis in warehouse system to identify reasons behind potential shipment delays and execute corrective action.
• Communicate to warehouse personnel all shipping requirements.
• Other Workplace Considerations:
• Lifting products/materials up to 40 pounds in weight.
• Standing, walking, bending and twisting, as required to complete job task
• Must be willing to work 2nd Shift and extended hours, including Saturdays as needed