Café Team Member 5-12h

As a valued member of our café team, you’ll work in a warm and welcoming Nordic-inspired environment, seamlessly integrated within our store. Your focus will always be on delivering exceptional quality, outstanding service, and memorable experiences for every guest. With a natural ability to put the customer first and adapt to their needs, you’ll help create a personalised and inspiring café atmosphere rooted in local culture and hospitality.

You’ll have the opportunity to provide high-level service at every touchpoint-from warmly greeting guests to attentively meeting their needs in a genuine and thoughtful way. You’ll be responsible for preparing and serving high-quality food and beverages, consistently upholding our standards of excellence. In this role, you’ll also play a key part in promoting the café’s values, culture, and concept, while contributing to the smooth daily operations of the in-store café.

Previous experience in food and beverage or customer service is a plus-but not essential. What matters most is your passion for hospitality, your willingness to learn, and your commitment to creating great guest experiences.

Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.

Adaptable & flexible

Adaptable and responsive to changing priorities and customer requests. Action-orientated: Proactive and driven to take initiative and get things done with quality.

Good communication skills

• You have a genuine interest in people, communicate clearly, and actively listen to understand their perspectives and needs.
• A genuine passion for food, beverages, and the ARKET brand, with a strong desire to share that enthusiasm and knowledge with customers.

Schedule flexibility

Willing and able to work varied hours, including evenings and weekends. Good English language skills

This is a part-time position with an average of 16 hours per week. An integrity check via the warning register of the stichting Fraude Aanpak Detailhandel is part of the application procedure.

Benefits

• We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities.
• As a member of our team, you’ll enjoy a 20% staff discount across all H&M Group brands-available both in-store and online.
• Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company.
• You can read more about our H&M Incentive Program here .
• In addition to this, Netherlands-based colleagues also receive: 25 days of annual leave Employee Assistance Program to support a healthy work-life balance Corporate Benefits Company pension scheme Inclusion & Diversity At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation.
• We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences.
• This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world.
• That’s why we consider all dimensions of diversity throughout our recruitment process-ensuring our workforce reflects the richness of the communities we serve.

Company Description

• ARKET offers essential collections for women, men, children and the home, along with a seasonal vegetarian café and coffee shop.
• Inspired by simplicity, nature, and the aesthetics of slow living, the assortments features garments, objects, and food carefully made and artfully curated for a more beautiful everyday life.