Manager-Resource Management

Perform day-to-day resource management work activities using NACS Resource Management standards, processes, methodologies and systems. Coordinate with the managers in Field Service Operations, Service Delivery Operations and overseeing program/project managers to assess and agree on internal management assignments and changes. Collaborate with operations, sales, and project management to plan, forecast, and deliver effective resources to execute pre- and post-sales projects.

Identify gaps in availability and skills that are needed to fulfill customer commitments. Identify trends in skill set needs based on sales pipeline. Analyze future demand for resource skills and recommend skill development activities to prepare employees for future client requirements.