FM Operations Lead

The FM Operations Lead provides direct oversight of operational teams across assigned market locations. This role is responsible for driving daily operational responsibilities, ensuring that all routine facilities tasks and maintenance workflows are executed effectively, and developing tailored market workplans. The FM Operations Lead leads local site teams to maintain high performance and service standards while serving as the primary operational anchor for market-level operations.

This individual oversees site staffing, daily task completion, vendor performance, and execution of comprehensive workplans across all market facilities. The FM Operations Lead actively identifies operational gaps, implements continuous improvements, and works closely with service line and account leadership to ensure alignment with overall account goals and client expectations.