Product Engineer

About the Role

Join a product engineering team building tools that help organizations detect and resolve failures in production AI agents. You will shape how issues are prioritized, surfaced, and addressed, helping teams build more reliable agent-powered products.

What You'll Do

• Turn high volumes of signals into clear, prioritized issues for teams to address.
• Build and improve the end-to-end workflow from detection and alerting through triage and resolution.
• Integrate the product with collaboration, project management, code hosting, and coding agent tools.
• Design workflows that help people and AI agents work together to resolve issues.
• Ship across the full stack in TypeScript, including core services and user-facing features.
• Work directly with customers and help establish engineering standards.

What We're Looking For

• At least one year of experience shipping production software; candidates with varied experience levels are welcome.
• Strong full-stack TypeScript skills, with experience building user-facing products in production.
• Experience building and operating AI agents in production, or a background in AI systems, observability, monitoring, and debugging production behavior.
• Experience with high-volume event data, data pipelines, and cost-aware system design.
• Ability to take customer problems from discovery to shipped solutions, make sound architectural decisions, and work effectively amid ambiguity.
• A portfolio or résumé that demonstrates engineering work and a track record of delivering products people use.

Compensation & Benefits

Base salary: $120,000 to $200,000 annually. Visa sponsorship is available.

Location

On-site in San Francisco, California. The role requires working from the office six days per week.