SENIOR SALES ASSOC MICRO MART NF2*

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Duties

Providing friendly, professional, and proactive customer service in all retail interactions. Vending item loading: Receives, loads, and delivers vending merchandise to assigned machine locations. Product rotation: Removes aged or expired food and merchandise from machines. Merchandise replenishment: Restocks machines and records required documentation. Price and brand monitoring: Ensures correct stocking levels and compliance with approved selling prices. Machine sanitation: Cleans interior and exterior surfaces to meet sanitation standards. Minor machine repairs: Clears coin jams, removes obstructions, and performs basic troubleshooting. Cash collection: Collects money from machines and turns it in to the supervisor or designated cashier. Vehicle operation: Drives a motor vehicle (GVW up to 10,000 lbs) on installation routes under limited traffic conditions. Encourages and empowers all team members to identify opportunities to resolve customer problems and concerns before they happen. Communicates any outstanding problem resolution issues with the Experience Manager. Works with Team Members to develop their product knowledge within the category. Remains committed to learning about the brands and products sold within the store. Educates customers on product questions and provides suggestions when needed. Relays customer comments and concerns to the Sales Manager. Identifies opportunities to produce add-on sales through suggestive and consultative selling. Understands and articulates all MCX value stories, programs and promotions. Identifying and reporting potential loss prevention concerns. Assisting with year-end inventory and other operational needs as assigned. Adhering to safety, EEO, and sexual harassment prevention standards. Other related duties: Performs additional tasks as assigned.

Qualifications

At least one year of experience working in customer sales required. Demonstrated knowledge of selling techniques. Ability to train operating standards and procedures for sales, signing, merchandising and store brand and work within the position to execute these standards properly and coach others within the team to do so with a high degree of skill and confidence. Ability to work in a high performance atmosphere with commitment to service and sales goals. Replenishment and merchandise management knowledge preferred. Attention to detail is required. Skills & Knowledge Basic vehicle operation: Skill to start, stop, maneuver, and back up a motor vehicle safely. Vehicle dimension awareness: Knowledge of vehicle height, width, length, and weight for safe operation. Map and locator reading: Ability to read installation maps and locator documents to identify buildings and facilities. Cargo loading: Ability to load and arrange cargo to prevent shifting, falling, or breakage. Driver's license: Possession of a valid driver's license. Responsibility Route instructions: Receives route or trip assignments from the supervisor. Independent machine servicing: Independently fills, cleans, and maintains vending machines. Work evaluation: Work is reviewed for timeliness, proper stocking, and safe/accurate handling of funds. Physical Effort Light to moderate physical activity. Requires bending, stooping, lifting, and stocking. Lifting requirements: Lifts and carries up to 45 lbs independently; over 45 lbs with assistance. Working Conditions Indoor/outdoor work: Works both inside and outside; occasionally exposed to adverse weather. Driving conditions: Drives in all types of weather. Hazard exposure: Potential exposure to cuts, bruises, and broken bones. Protective gear: Must wear issued protective equipment.

Requirements

EVALUATIONS: