Senior Director of Product and Brand Communications

Join Chime, a leading fintech company, as the Senior Director of Product and Brand Communications. In this role, you will be responsible for making Chime a household name, establishing the brand as an innovator in consumer finance, and showcasing the full breadth of what Chime has to offer. You will lead a high-performing team, drive integrated product and brand communications strategies, and cultivate relationships with media and influencers. This is a unique opportunity to shape the future of consumer finance in the AI era.

• Set the strategy for integrated product and brand communications, driving business growth and consumer engagement.
• Lead and develop a high-performing team, raising the bar for the function and positioning Product and Brand Communications as a growth driver for Chime.
• Cultivate relationships with national and local media outlets, directing external agencies to drive consistent coverage and bring campaigns to life.

• Experience advising C-suite executives and building effective partnerships with Marketing, Product, and Engineering teams
• A degree in Communications, Public Relations, Marketing, Business, or a related field
• A track record of leading product and brand communications functions, from large-scale consumer campaigns to major product launches
• Fluency in fintech and consumer technology, including how AI is changing products, consumer behavior, and communications
• Exceptional writing, editing, and verbal communication skills. You write with personality and know how to make complex ideas clear and compelling
• Proven leadership: you've developed high-performing teams, led cross-functional initiatives, and managed agency partners in fast-paced environments
• 12+ years of experience in product, consumer, or brand communications, or related marketing roles, preferably in consumer technology
• Experience partnering with creators, celebrities, or brands to generate earned media for consumer, corporate, or social impact campaigns
• Deep media and influencer relationships across consumer, business, and technology outlets, with a history of landing stories that strengthen brand positioning