Senior Solutions Engineering Manager (Majors West)

Join Skydio, a leading drone technology company, as a Senior Solutions Engineering Manager for SLED Majors West. In this role, you will lead a team of Solutions Engineers, drive technical wins, and represent the customer inside Skydio. You will have the opportunity to work on complex programs, travel approximately 30% of the time, and make a significant impact in the public safety sector.

• Lead and manage a team of Solutions Engineers, ensuring technical quality and ownership across territories.
• Drive technical wins and serve as the senior technical escalation point on critical pursuits, deployments, and customer issues.
• Partner with Sales leadership on pipeline, forecast, and account planning, and on the land-and-expand motion that turns a first dock into a citywide program.

• Excellent written and verbal communication. You can brief an operator, a program manager, and a senior executive without changing the facts
• Lead by example. Willing to do whatever is needed to get a customer situation resolved
• Working knowledge of Public Safety technologies, including CAD, VMS, and related software platforms, and the ability to lead integration discussions
• 1+ years leading a technical team, formally or as a technical lead with hiring and mentorship responsibility. First-time managers with a demonstrated record of leading and developing people will be considered
• 5+ years of relevant technical experience, including time in a customer-facing technical role (solutions engineering, field engineering, or applications engineering)
• Comfort operating inside a Sales organization, including owning a quota, deal strategy, and the judgment to know when to commit technical resources and when to decline
• Strong understanding of drone technology, Public Safety sUAS operations, and regulatory compliance, including Drone as First Responder concepts of operation and dock based remote operations
• A track record of hiring, onboarding, and developing technical people, and of keeping them
• Working knowledge of Salesforce, Palantir, Databricks, or equivalents
• Track record of building and scaling a technical team through a period of rapid growth
• Familiarity with grant funding pathways and cooperative purchasing vehicles used by state and local agencies
• Prior public safety service as a sworn officer, firefighter, or agency UAS program lead
• Experience standing up a Drone as First Responder program from waiver through go-live, and with dock-based, remote, and BVLOS operations at scale