Inventory Manager

Key Responsibilities:
Inventory Management & Tracking
Monitor inventory levels at our warehouse, co-packer and 3PL locations to ensure accuracy, availability, and timely replenishment.
Maintain accurate SKU, item, location, and inventory-related master data, including recurring mid-week SKU updates.
Maintain accurate inventory records for raw materials, work-in-process, finished goods, beverages, merchandise, promotional materials, and retail products across all locations.
Track and manage inventory of promotional goods, including marketing materials, event assets, and sales collateral to ensure availability for campaigns, events, and field teams.
Oversee inventory movements, receipts, transfers, adjustments, returns, and stock status changes; investigate and resolve discrepancies promptly.
Coordinate stock movements between warehouses, retail, co-packers, 3PLs, and fulfillment sites, with clear documentation and communication.
Own the returns workflow end-to-end, including return locations, re-receipt into inventory, and adjustment reason codes for retail and fulfillment, with clear documentation.
Cycle Counts & Inventory Accuracy
Serve as the operational owner of inventory accuracy and inventory workflows within Acumatica, including warehouse/location setup, inventory transactions, and data integrity.
Run weekly cycle counts for the retail store and monthly cycle counts for the production facility and 3PL partners, ensuring all counts are completed before month-end close.
Own the reporting of cycle counts and physical inventory process end-to-end, including adjustment entries and allocation of committed inventory not reflected in count reports.
Define, track, and report Inventory Record Accuracy (IRA), including an aggregate physical vs. digital accuracy measure per location at each facility.
Investigate and resolve inventory discrepancies, negative inventory, duplicate transactions, and unusual activity to research root causes of variances.
Establish controls for aged, damaged, and slow-moving inventory, and coordinate disposition plans (e.g., donations) for obsolete stock.
Inventory Planning & Reporting
Support demand forecasting and production planning with real-time inventory data, working with the Production Manager to align schedules with demand and projections.
Set and maintain safety stock levels in Acumatica, keeping inventory at target levels above safety thresholds.
Develop dashboards, automated alerts, and exception reports for inventory availability, safety stock, replenishment needs, backorders, and discrepancies.
Track inventory KPIs such as turnover rates, aging, shrinkage, and valuation; collaborate with Finance on inventory reporting and COGS tracking.
Prepare and maintain regular inventory projections versus actuals reporting, inventory balances, and replenishment reports for operational stakeholders.
Own the daily and weekly order calculation process for apparel, promo goods, and beverage, maintaining target stock-on-hand levels and scheduling transfers accordingly.
Analyze inventory trends and exceptions to recommend changes to stocking policies, process controls, and resource priorities.
Cross-Functional Collaboration
Serve as the point of contact for transfers, inventory logistics, and inventory-related inquiries, both internally and with 3PL partners.
Collaborate with the Production Manager to ensure the production schedule aligns with current demand and inventory projections
Collaborate with the Compliance Manager to accurately complete manufacturing orders in the ERP system with correct batch information, maintaining traceability and compliance.
Collaborate with the Supply Chain Manager to ensure material availability and smooth inbound-outbound transitions.
Communicate regularly with production, finance, sales, and logistics teams to address inventory and fulfillment needs.
Establish and run a forecasting and intake process with Marketing, Sales, and event stakeholders to forecast and communicate merchandise and promotional needs before launches, campaigns, and events.
Create and maintain SOPs, training materials, and documented workflows; support user adoption and continuous improvement as facilities and sales channels expand.
Administration and Software
Initial management of an Inventory Coordinator, with expected growth and added personnel as the company scales.
Inclusion into our EMS, Ninety, with cross functional weekly meetings and owned metrics across teams.
Timeclock management of Direct Reports through Gusto.
Qualifications
3+ years of inventory management, inventory control, or inventory accounting experience, ideally in CPG, cannabis/hemp, food & beverage, or another physical-goods environment
Hands-on experience with an ERP/MRP system (Acumatica, Katana, NetSuite, or similar), including cycle counts, inventory adjustments, and allocation of committed inventory
Comfort with lot/batch tracking and traceability requirements
Experience with managing cycle count and physical inventory programs across multiple locations (warehouse, retail, 3PL)
Strong Excel/Google Sheets skills, with comfort building reporting and dashboards from inventory data
Experience coordinating with 3PLs and/or co-packers, including managing the data and communication gaps that come with them
Sharp analytical skills and comfort digging into root causes of discrepancies rather than just patching symptoms
Strong cross-functional communication skills, translating inventory issues for warehouse staff, retail, finance, and leadership alike
High attention to detail paired with the ability to prioritize when daily priorities are constantly rotating
Nice-to-Haves
Experience in the cannabis, hemp, or another regulated CPG industry
Experience supporting a company opening a new facility, including splitting raw materials/production inventory from finished goods inventory
Experience building SOPs or training materials for inventory processes
Exposure to demand planning, S&OP, or seasonal/peak-season logistics planning
Experience managing or supporting marketplace inventory, alongside DTC and retail channels