Technology Solution Center Analyst

PNC

Remote, Ohio, United States of America Posted October 26, 2026

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Remote Full-time Mid level
Job Description

We are looking for a Technology Solution Center Analyst to provide high-quality technical support via phone, resolving issues and guiding users through troubleshooting. This role requires strong Service Desk experience and proficiency with ITSM tools. Ideal for candidates with a background in phone-based support and excellent customer service skills.

Required Skills
technical support troubleshooting help desk ITIL customer service
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