Product Manager

The Product Manager owns the health, direction, requirements, readiness, adoption, and measurable outcomes of assigned Summit K12 products across the full product lifecycle. The role combines strong inbound product management with outbound product ownership: understanding customers and markets, setting priorities, defining requirements, partnering closely with Design and Engineering, validating product quality, preparing the organization and customers for successful adoption, and using post-launch evidence to continuously improve the product.

Summit K12 Product Managers are expected to become credible domain experts in the products and customer problems they own. They do not need to enter the role as the deepest subject-matter expert in every area, but they are expected to build sufficient market, product, workflow, and applicable state or regulatory knowledge to make sound decisions, support expansion into new markets, and represent the product with confidence.

A Product Manager is not a project coordinator, permanent frontline support representative, dedicated QA engineer, or product marketer. PMs own product truth, readiness, prioritization, and outcomes. PjMs drive approved projects through delivery; Product Operations runs the operating system; Product Design owns experience design and usability practice; Engineering owns technical architecture and implementation; Academic owns academic integrity within its authority; and customer-facing functions own scaled execution in their disciplines.