Staff Software Engineer - Platform Security

Platform Security Team

Platform Security builds foundational security infrastructure and AI-driven detection systems for enterprise-scale operations. Our mission is to make security proactive, intelligent, and seamlessly integrated into the ServiceNow platform. Outbound Security within Platform Security owns the controls on traffic leaving the ServiceNow platform across multiple domains: egress filtering and policy, outbound proxying, SSRF protection, data exfiltration prevention, and workload egress identity for a SaaS platform. This is core, regulated-environment security engineering.

Role Summary

As a Staff AI Security & Outbound Security Engineer, you will architect and deliver enterprise-scale security solutions that integrate outbound security systems with machine learning, reasoning engines, and real-time inference. You will bring deep expertise in network and application egress security, strong technical leadership, and hands-on machine learning depth. You will design and operate intelligent, adaptive security systems for egress control, outbound proxy infrastructure, and exfiltration detection at SaaS scale.

What You Get to Do in This Role

•       Design, build, and maintain high-quality, scalable, secure outbound security services meeting FIPS compliance and regulated-environment requirements

•       Architect and operate mission-critical egress services with reliability and security as first-class design constraints, not afterthoughts

•       Own services end-to-end on Kubernetes in a multi-tenant SaaS environment: deployment, scaling, on-call, incident response

•       Bring a security mindset to every design review: threat model the feature, not just the happy path. This is a deliberate area we're leveling up as a team

•       Evaluate where AI/ML has a legitimate role in outbound security, such as anomaly detection in egress traffic, ML-assisted destination risk scoring, and AI-assisted code review for SSRF and unsafe outbound-request patterns, and separate that from where it's a distraction

•       Collaborate with product owners, security architects, and platform teams to translate compliance and security requirements into working outbound security frameworks

•       Mentor engineers on secure coding, outbound-request pitfalls (SSRF, DNS rebinding, open redirects, unrestricted egress), and design review rigor

•       Stay current on evolving exfiltration techniques and egress-security advancements, including post-quantum readiness for outbound TLS, and bring that forward before it's a compliance deadline