Executive Assistant
ServiceNow
Los Angeles, California, United States Posted October 26, 2026
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Job Description
Position Overview:
The Executive Assistant is a force multiplier and operational partner to the Senior Executive Assistant, supporting the executive office of the President and Chief Financial Officer. This role focuses on event execution, communications support, administrative operations, and after-hours backup. This is not a 100% remote role. The position will require working both in a professional office environment and in the executive’s residential space, based in Los Angeles or Orange County Area. The Executive Assistant reports to the Senior Executive Assistant but serves as an extension of the CFO, partnering closely with the CFO on priorities and execution while collaborating with the Senior Executive Assistant on complex or executive-facing decisions
The Sr. EA retains ownership of calendar management, strategic cross-functional coordination, executive communications strategy, and complex vendor relationships. The Executive Assistant amplifies the Sr. EA's capacity by owning execution on defined operational areas.
Key Responsibilities:
Key Distinctions: This Role vs. Senior Executive Assistant:
Executive Assistant OWNS:
Event execution and vendor logistics
Routine communications and scheduling
Administrative operations and documentation
After-hours urgent support
Senior Executive Assistant OWNS:
Calendar strategy and all hold decisions
Executive communications strategy and messaging
Cross-functional coordination and stakeholder relationships
Compliance and governance decisions
Strategic project coordination
All executive-facing interactions and decisions
Supervision and direction of Executive Assistant role
Travel logistics coordination (managed through external Travel Manager)
Event Coordination & Logistics:
Execute event planning and logistics under Sr. EA strategic direction, including departmental meetings, executive office events, and organization-wide initiatives (e.g., holiday parties, town halls, all-hands meetings)
Provide both professional and personal support to the executive, balancing business priorities with personal needs and responsibilities.
Manage vendor coordination, catering, transportation, and on-site setup
Track RSVPs, attendee confirmations, and special accommodations
Proactively anticipate needs, manage competing priorities, and ensure seamless execution of both professional and personal responsibilities.
Ensure all prep materials for upcoming meetings are available and accounted for; track meeting attendees and flag status to Sr. EA to determine next steps
Ensure materials and run-of-show documents are available to President and CFO
Handle post-event follow-up and execute event troubleshooting and real-time problem-solving
Communications Support & Coordination, Under SR EA guidance:
Manage routine email processing, routing, and responses
Coordinate scheduling emails, meeting confirmations, and calendar updates
Maintain communication logs and prepare executive communication summaries
Calendar & Scheduling Support:
Maintain calendar accuracy and update logistics for confirmed meetings
Monitor the calendar for conflicts and flag to Sr. EA immediately
Prepare weekly calendar reviews and highlight key activities for Sr. EA
Coordinate with external participants on scheduling logistics
Coordinate day-to-day logistics, scheduling, and organizational needs across residential and professional settings.
Support scheduling calls and meeting coordination under Sr. EA direction
Administrative Operations & Support:
Maintain OCFO filing systems, databases, and operational documentation
Maintain the highest standards of discretion, confidentiality, flexibility, attention to detail, and sound judgment.
Prepare executive materials: reports, presentations, briefing documents
Handle office management and supply ordering
Process expenses, reimbursements, and financial documentation
Manage shared calendars, scheduling tools, and software administration
Organize and maintain the executive’s residential space and office environment, ensuring both are well-organized and efficiently managed.
Cross-Functional Coordination:
Execute multi-executive scheduling logistics under Sr. EA strategy
Set up meetings and coordinate follow-up on Sr. EA direction
Manage operational details with internal stakeholders
Document meetings, action items, and deliverables
Serve as escalation point for operational issues
Team Operations & Knowledge Management:
Assist with EA team scheduling and coordination
Update and maintain EA playbooks and operational documentation
Support onboarding and knowledge transfer procedures
Maintain shared team resources and calendars
Document processes and operational best practices
After-Hours & Urgent Support:
Handle urgent after-hours requests and escalate appropriately
Maintain communication during business-critical situations
Escalate all executive-facing decisions to Sr. EA
Required Skills
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