Technical Enablement Manager
ServiceNow
Remote - New York, NEW YORK, United States Posted October 27, 2026
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Job Description
The Role
As the Global Technology Enablement Manager, you will serve as a cross-functional technology generalist within the Enablement organization, bridging the gap between engineering, product, and technical field roles. You understand what it takes to deliver impactful live customer demos—while also possessing the deep technical capability to build, scale, and maintain hands-on lab environments.
This role centers on core technical execution, demo craftsmanship, and practical hands-on learning environments. You will support a diverse set of technical audiences—including Pre-Sales Solution Consultants, Post-Sales Delivery Assurance teams, and Strategic Partners. You will act as the technical voice across these teams, owning the execution of pre-configured demo and sandbox instances, refining Proof-of-Value (POV) frameworks, and coaching engineers on how to demonstrate real-world solution value.
This is a highly hands-on role. You won’t just design enablement strategies—you will build lab guides, automate environment deployments, score live demo evaluations, and ensure our entire technical field ecosystem is equipped to win.
Required Skills
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