Software Engineer
ServiceNow
Santa Clara, CALIFORNIA, United States Posted October 27, 2026
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Job Description
Job Summary
The Software Engineer designs, builds, and ships features for the Strategic Portfolio Management (SPM) suite of products, which helps organizations align work with business objectives, manage demand, resources, and projects, and accelerate product and service delivery. This role combines strong engineering execution with product judgment. The engineer works closely with product managers to understand customer problems, shape solutions, and deliver them end to end. The role also builds AI-native features and uses AI tools to accelerate design, development, testing, and delivery.
Key Responsibilities
- Design, develop, and deliver features for the Portfolio Management suite.
- Build AI-native features that use generative and agentic capabilities to improve planning workflows, insights, and user experience.
- Apply AI tools effectively across the development lifecycle, including code generation, test creation, debugging, documentation, and code review, while validating output for correctness, security, and maintainability.
- Partner with product managers to translate customer needs into well-scoped technical solutions and to weigh trade-offs between user value, complexity, and delivery timelines.
- Write clean, tested, and maintainable code with automation and participate in code reviews, design reviews, and release activities, and contribute to team engineering practices.
- Investigate and resolve production issues, including P1 escalations during US business hours, and drive root cause analysis and preventive fixes.
- Contribute to platform security, accessibility (WCAG), and quality improvements.
Required Skills
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