Customer Service Hospitality – Reservations

Destination Knot

Boston, Massachusetts Posted October 12, 2026

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Remote Full-time Mid level
Salary Range

$40,000 - $70,000

Job Description

About the Role:

Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office.

Key Responsibilities:

  • Assist clients in selecting and booking hotels
  • Share accurate details on amenities, pricing, and availability
  • Manage and update reservation details
  • Communicate promptly and professionally via phone, email, or messaging

Qualifications:

  • Strong communication and customer service skills
  • Professional, detail-oriented, and self-motivated
  • Basic computer skills and reliable internet connection
  • Hospitality or customer service experience is a plus

What We Offer:

  • Flexible remote schedule
  • Full training and booking system access
  • Supportive team environment
  • Income-earning possibilities based on performance
  • Travel discounts and perks
Required Skills
customer service hospitality communication attention to detail
How to apply

You apply on Destination Knot’s own careers site. No account needed.

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