Installation Coordinator - Wallingford CT

One Goal, One Passion - Growth is Everything at Window Nation

Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation.

Our Installation Coordinator performs a variety of administrative tasks related to our installations/services. They would be responsible for ensuring customer projects are executed timely and accurately.

Core Role Responsibilities

• Schedules installation appointments
• Reviews pending installations and verifies product arrival and labor workbooks
• Manages Installation pipeline and paperwork
• Maintains communication with customers; collect and submit funding
• Receives and maintains inventory of orders
• Resolves relevant customer resolution issues
• Close installations in the CRM when verified complete
• Performs other duties as assigned

Basic Qualifications

• High school Diploma or GED
• 2+ year of similar administrative support experience

Preferred Qualifications

• Proficiency in Microsoft Office Suite
• CRM (Customer Record Management) experience a plus
• Customer-centric mindset
• Demonstrated success in deadline-driven and high pressure environment
• Home Improvement/Home Services experience a plus