Information Technology Intern (Summer 2027)

Saronic

Austin, United States Posted September 13, 2026

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On-site Internship Entry level
Job Description

Join our team as an Information Technology Intern for the summer of 2027. This hands-on internship will provide you with the opportunity to apply your academic knowledge in a real-world setting and contribute to the systems and infrastructure in a fast-paced defense technology environment. You will support hardware, software, and network issues, perform routine system maintenance, document and track support tickets, and collaborate with senior IT staff on complex technical projects. This internship is ideal for students pursuing a degree in information technology, computer science, computer engineering, management information systems, or a related field.

  • Support the tools and systems managed by IT Operations, providing hands-on experience in a real-world setting.
  • Troubleshoot and resolve escalated technical issues, ensuring timely and effective solutions, and perform routine system maintenance.
  • Collaborate with senior IT staff on complex technical projects, migrations, and system upgrades, ensuring adherence to security best practices.
  • This internship is ideal for students pursuing information technology, computer science, computer engineering, management information systems, or a related field, and eager to make an impact in the defense tech industry
  • Exposure to endpoint or device management (e.g., Microsoft Intune, Jamf, SCCM) is a plus
  • Excellent communication with the ability to explain technical issues to non-technical users
  • Familiarity with networking concepts: DNS, DHCP, VPN, ethernet, and Wi-Fi troubleshooting is a plus
  • Familiarity with identity and directory services (Active Directory, Microsoft Entra ID, Okta) is a plus
  • A great customer experience mindset
  • Currently enrolled in a Bachelor's or Master's program in Information Technology, Computer Science, Computer Engineering, Management Information Systems, or a related field
  • Familiarity with helpdesk or ticketing systems (e.g., Jira, ServiceNow, Zendesk) is a plus
  • Exposure to security best practices, including data protection and access control
  • Problem-solving mindset with attention to detail and an ability to prioritize tasks
  • Exposure to scripting or automation (PowerShell, Python, or Bash) is a plus
  • Basic ability to troubleshoot hardware, software, and network issues across desktops, laptops, printers, and mobile devices, with comfort in at least one operating system (Windows, macOS, or Linux)
  • Ability to work independently and collaboratively in a fast-paced environment
Required Skills
collaboration troubleshooting communication help desk Jira ServiceNow Zendesk problem solving attention to detail Python Bash Linux
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