Customer Success Engineer (Advisory)

experience in a related field.

• Assurer l'adoption, la réalisation de la valeur et l'excellence des flux de travail pour les clients de Fieldguide en fournissant des services de conseil.
• Travailler directement dans la plateforme Fieldguide aux côtés des équipes de conseil pour améliorer l'exécution des engagements, la cohérence de la livraison et les résultats pour les clients.
• Collaborer étroitement avec les équipes Produit, Ingénierie, Mise en œuvre et Revenus pour garantir que les clients réalisent un impact commercial réel.

• 2-5+ years of experience in:
• Advisory methodology, transformation, or practice operations roles
• Strong technical curiosity, with interest in data models, permissions, configurations, and AI-powered workflows (LLMs or prompt creation experience is a plus)
• Practitioner mindset — you advise, enable, and drive change rather than act as a support or relationship-only resource
• Deep understanding of advisory engagement delivery, including scoping, execution, collaboration, and client reporting
• Highly comfortable working hands-on in software platforms, including configuring workflows and troubleshooting real-world usage challenges
• Confident leading training, enablement, and change management efforts with advisory teams
• Collaborative, outcomes-oriented, and comfortable operating in an evolving startup environment
• Clear communicator who can engage credibly with advisory practitioners, managers, and firm leadership
• Experience supporting complex, multi-team advisory or consulting environments and service-line rollouts
• Advisory, consulting, or professional services roles (e.g., risk advisory, compliance, cybersecurity, privacy, ESG, internal audit, or operational consulting), or