Staff Frontend Engineer (Application Core Services)

Join Grafana, a leading open-source analytics and monitoring platform. As a Staff Frontend Engineer, you will work at the intersection of product, platform, and business operations, building full-stack web applications, customer portals, backend services, APIs, and data integrations. You will have the opportunity to design and maintain integrations between Grafana systems and external business platforms, develop and automate business logic for customer usage metering, pricing structures, promotions, and billing reconciliation. You will also provide technical leadership and mentorship to engineers while shaping pragmatic solutions for complex systems challenges.

• Design, build, operate, and evolve reliable full-stack web applications, customer-facing account portals, and backend services that power core customer usage and billing workflows.
• Build and maintain backend APIs (Golang, Node.js) and intuitive user interfaces using modern frontend technologies (TypeScript, React).
• Collaborate across product management, DealOps, GTM, Support, and adjacent AppCore squads to deliver robust end-to-end features.

• Strong professional experience with backend technologies (Golang, Node.js) as well as modern frontend web development (TypeScript, React)
• Have experience with mentoring junior engineers in a collaborative but asynchronous environment
• Can take on complex challenges and break them down to achieve tight learning loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively
• You have at least 1 year of fully remote work experience
• Have some experience with delivering projects from gathering requirements, and brainstorming ideas to shipping a product to the customer’s hands in a self-driven way
• Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.)
• You write clean, robust, well-tested software that other engineers can understand, operate, and maintain
• You have worked on a big SaaS platform and dealt with common distributed systems problems (e.g. scalability, multi-tenancy, data isolation, HA, …)
• Care deeply about developer and user experience and the quality of the products that you work on
• You are willing to work across teams. Your work has to be aligned with the needs of other squads and external stakeholders. You make your plans transparent, bring stakeholders on board, and are open to feedback and suggestions
• Familiarity with cloud marketplace integrations (AWS, Azure, GCP) and SaaS provisioning/tenancy patterns
• Experience designing, building, and maintaining integrations with third-party business systems (e.g., NetSuite, Salesforce, Cloud Marketplaces)
• Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems
• Experience with incident response involving configuration drift, partial failure, or cross-service state mismatch
• Experience with high-volume usage metering, billing engines, or customer-facing cost management applications
• Experience with frontend component libraries, design systems, and modern CSS-in-JS tooling