Crew Lead, Residential Energy Operations

Description:
The Crew Lead will be part of Tesla’s Field Energy Operations team. As a leader at Tesla, the Crew Lead will continuously model to others Tesla standards and responsibilities including policy compliance, quality standards, and efficiency goals. The ideal candidate will work cooperatively with team members to successfully complete the installation and maintenance of energy products safely and on time.

Responsibilities:
Act as a subject matter expert in energy system installation, train and mentor others, possibly responsible for a group or team
Supervise the job site and proactively guide and train team members to ensure compliance. Attend weekly team meetings and training sessions on new products, service methodology, and safety
Service and commission energy systems on roofs including array layout, and mount hardware based on site conditions and customers’ needs and expectations. Complete work both with a team and alone
Proactively resolve equipment and system issues, troubleshoot and overcome obstacles onsite.  Perform routine maintenance on energy systems
Apply advanced knowledge to improve processes and proactively review workmanship onsite. Understand productivity goals and drive team members to improve efficiency
Collaborate with warehouse team to ensure all materials and equipment necessary for servicing is available onsite, and communicate job status to customers and leadership
Provide an exceptional customer experience to all customers. Perform other related duties as assigned

Requirements:
Extensive knowledge of PV equipment, installation, service, electrical wiring, and equipment
Experience in roof work, general construction, or carpentry preferred. Able to bend conduit unassisted
Excellent analytical and problem-solving skills and able to work well with others in a collaborative team environment
Ability to read building plans and equipment manuals. Computer skills preferred
Ability to safely handle power tools and materials such as ladders, inverters, solar panels, panel boards, batteries, and other similar electrical equipment, lumber, roofing materials, etc.
Excellent customer service and strong written and verbal communication skills. Able to always maintain quality standards
Travel is mandatory and will vary dependent on business needs. Employees must be able to travel for up to 2 weeks at a time, several times a year, to various locations within the US.  Excellent attendance is essential for the team to achieve success. Must have compliant government issued identification for domestic air travel and/or to access certain federal facilities. Valid driver's license required

Compensation & Benefits:
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Medical plans > plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D
Short-term and long-term disability insurance (90 day waiting period)
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program