Technical Project Manager, HR

Description:
We're seeking a strategic and results-driven Technical Program Manager to join our People Organization, where you'll play a key role in optimizing and scaling AI tools that transform the employee experience. The role sits at the intersection of HR and technology, driving initiatives that deploy AI to improve HR processes, automate workflows, and enhance People data visibility/reliability. You’ll serve as a technical anchor for the People team, bridging HR stakeholders and AI engineers while leveraging your technical competency to guide decisions and drive innovative solutions.

Responsibilities:
Configure, test, and deploy LLM-powered features and agent tools, in partnership with IT/Engineering teams, ensuring scalability, reliability, and high performance, while establishing best practices for AI system usage across the People team
Partner strategically with ML product leaders and engineering teams to identify organizational bottlenecks, shape the product roadmap, and architect scalable solutions
Translate HR business requirements into technical solutions in collaboration with engineering and systems teams, proactively identifying opportunities to apply machine learnings towards the optimization of HR processes, systems, and analytics
Execute A/B testing frameworks and analyze conversation data, user feedback, and system metrics to drive continuous improvement of AI tool accuracy and user experience
Partner with HR, legal, and other subject matter experts to curate, maintain, and govern content that trains our AI systems, ensuring accuracy, consistency, and appropriate segmentation
Create and maintain program roadmaps, timelines, and milestone tracking, while coordinating cross-functional workstreams. Track risks, dependencies, and blockers across initiatives; maintain clear stakeholder communication through regular status updates, metrics, and escalations
Document workflows, create and maintain SOPs, and establish best practices for AI system configuration and content management

Requirements:
Degree in a quantitative or technical field, such as Computer Science, Engineering, or Machine Learning, or equivalent experience
1-3 years of experience in project/program management, operations, or technical coordination, with a preferred focus on enterprise HR technology, AI implementation, and/or process improvement
Demonstrated proficiency with AI/ML tools and platforms, including comfort working with content management systems, knowledge base platforms, generative AI systems, prompt engineering, or LLM-based applications
Strong analytical and problem-solving skills with the ability to interpret complex data, evaluate system performance, and make data-driven recommendations
Excellent organizational and communication skills, with the ability to manage multiple projects simultaneously and translate technical concepts for non-technical stakeholders
Strong grasp of fundamental computer science concepts. Experience with backend languages, frontend frameworks, or creating and shipping full-stack applications is a plus
Ability to write scripts or queries and build data visualization tools to support analysis, automation, and system troubleshooting is a plus

Compensation & Benefits:
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Medical plans > plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D
Short-term and long-term disability insurance (90 day waiting period)
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program