Program Specialist, Loaner Fleet, Semi Service

Description:
Tesla's exponential growth welcomes new customers daily, expanding our units in operation at a remarkable pace. Alongside this surge, our fleet of Tesla service is rapidly growing to ensure a seamless service experience for our expanding customer base. The North America Semi Service Programs team seeks a driven fleet coordinator to join this growing program.
In this role, you will manage the lifecycle of our service loaner fleet from allocation to end of useful life. You will also be responsible for processes related to working capital optimization such as ensuring our vehicle assets are utilized in the most effective manner to reduce damages and ensure strong utilization.  You will be part of a collaborative team operating in a fast-paced, evolving environment.

Responsibilities:
Serve as the operational lead for the Tesla Semi Loaner Program, ensuring eligible customers receive timely access to temporary vehicles during qualifying service events while maintaining program compliance and uptime commitments

Help manage the allocation of our Operating Fleet of Service Loaners and manage day-to-day Fleet operations and reporting

Audit and validate relevant service fleet vehicle information to ensure program compliance

Act as a primary point of contact for vehicle users to coordinate vehicle allocations and ensure appropriate utilization is maintained

Work cross functionally with multiple business partners including service leadership, finance, accounting, and logistics to drive process optimizations

Propose and lead improvement projects that support the program’s mission

Take on additional responsibilities as necessary when new business needs arise

Requirements:
Minimum 3 years related allocation, retail planning, or decision-driving analytical role

Aptitude to quickly learn new systems/technical applications

Strong written and verbal communication skills and ability to form solid relationships cross-functionally

Strong quantitative critical thinking skills with advanced knowledge of Excel and retail math concepts

Compensation & Benefits:
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Medical plans > plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D
Short-term and long-term disability insurance (90 day waiting period)
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program

Expected Compensation
$72,000 - $240,000/annual salary + cash and stock awards + benefitsPay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.