Global Accounts Manager

UL Solutions

Tokyo, Japan Posted August 21, 2026

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On-site Full-time Mid level
Job Description

Develops and drives global, integrated, 3-5-year account strategy plans for assigned Global accounts (with the support of a broad account team), which receive ongoing updates and are refreshed annually. Identifies broader trends in customer needs and opportunities across the global footprint of customers and reflects them up to Account management leadership. Builds high touch relationships, earns trusted advisor status and loyalty from senior-level customer leadership.

Identifies centers of influence within multi-national customer organizations and give feedback to ULs executive leadership. Builds ULs relationship with Global customer buying centers, with the support of an extensive and highly dedicated account team. Maintains industry ties/connections to understand market trends and anticipate tailwinds and headwinds across all markets served globally.

Builds on customer relationships to ensure successful renewals and identify future sales opportunities. Identifies opportunities and leads sales of integrated solutions to assigned Global tier customer accounts. Work with the rest of the Global account managers on account growth opportunities (cross-sell and up-sell).

Coordinates and supports team member sales on deals with require specific expertise and/or geographic coverage). Uses sales plays to drive sales for relevant regions, subsidiaries, and/or branches of Global account. Coordinates with regionally focused Key Account Managers (KAMs) to drive sales for relevant regions, subsidiaries, and/or branches of Global account.

Makes connections with relevant salespeople, utilizing their unique specializations and knowledge to close sales. Participates in quarterly business reviews (QBRs) with sales management to update account plans and improve sales execution. Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.

Performs other duties as directed.

Bachelors' degree in business, engineering, or related field..6+ years of related sales experience and/or demonstrated account management capability. Established sales leader with the ability to make sales of testing/inspection/certification services, software products, and advisory offerings. Proven ability to manage and sell into large, diverse accounts, in close coordination with the account teams. Business-level proficiency in both Japanese and English is required.

Required Skills
account management leadership Tailwind renewals testing Japanese English
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