Customer Front Support

American Express

Minato-Ku, Tokyo, Japan Posted August 24, 2026

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On-site Contract Mid level
Job Description

*This is Disability Hiring position. It will be required to provide the Certification for Person with Disability at the interview process. *This is a fixed-term contractor position. This position is responsible for providing general back-office support for the Travel & Concierge Experience division.

Provide general back-office and administrative support for the Travel & Concierge Experience Division, including: Preparing and emailing documents related to receipts, invoices, and reservations Sending, receiving, and sorting mail and packages Communicating with vendors by phone Assisting with various administrative and operational tasks

Basic computer skills, including email and Microsoft Excel Ability to perform administrative tasks accurately and with attention to detail Good communication skills Ability to work collaboratively as part of a team Native-level Japanese proficiency, both written and spoken

Required Skills
administrative support communication Excel attention to detail collaboration Japanese
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