Tour Guide

Location: Onsite – Kohler, WI This is a part-time casual position working a maximum of 20 hours per week Opportunity Contribute to advancing the Kohler Brand experience by assisting Kohler Design Center customers with informational and educational Arts/Industry Factory Tour, KDC tours and Kohler Co. history tours. The purpose of which will help realize their kitchen and bath aspirations and influencing Kohler sales across all businesses.

Specific Responsibilities Strong speaking skills; must communicate with others to convey information effectively and graciously to our internal and external customers. Possess the ability to adopt special requests. Must have astute Public Relation skills and be able to address compliments and complaints effectively.

Be reliable, responsible, dependable and to full obligations to our internal and external customers. Must be a team player who enjoys a challenge, works under their own initiative and at times under stress. Maintain comfort giving large group tours of the Kohler Design Center including the lower level museum, and the Kohler Factories Prioritizing the safety of the guests when touring in the different factories.

Describes features of interest and lectures concerning production processes, history of organization, and factory layout. Help maintain and sanitize tour supplies.