Guest Services Agent (Part-Time) , Lodge Kohler

Location: Lodge Kohler –Ashwaubenon, WI Opportunity Join our guest services team—the heartbeat of our business and the warmth our guests remember long after their stay.

Specific responsibilities include

• Open the door and greet guest with “sense of arrival” by using proper greeting and last name.
• Register guests in property management system.
• Escort guests to their rooms with luggage.
• Valet guest’s vehicle if requested or give directions to parking areas for self-park.
• Assist guests with requested reservations for resort properties.
• Maintain a clean work area, including Grand Hall, front desk, solarium, terrace, SPA, storage closets, and exterior building.
• Maintain furniture arrangement as required by season or event.
• Provide in depth knowledge of all in-house facilities and hours of operation, as well as daily activities and area attractions.
• Inform supervisor of any guest problems or unusual circumstances.
• This is Part-Time opportunity working Weekdays Weekends.
• Shifts will vary between 2:00pm and 11:00pm.