Mid Market Account Executive (Toast Retail)

Join Toast Retail as a Mid Market Account Executive, where you will be responsible for sourcing and closing multi-location retail deals, primarily focusing on grocery, liquor, and convenience operators. This role requires a builder's instinct, as you will help establish a sales motion that does not fully exist yet. You will report to the Manager of Mid Market Sales and have the opportunity to work remotely with travel expectations of 30% or more.

• Construire et gérer un pipeline qualifié de clients potentiels dans le secteur de la vente au détail, en utilisant des recherches de catégorie, des appels à froid et des réseaux.
• Diriger des découvertes disciplinées auprès des comités d'achat, en apprenant les réalités opérationnelles qui influencent les décisions d'achat.
• Posséder l'ensemble du parcours client, du développement de leads à la négociation de contrats, en collaborant avec les équipes internes pour assurer une transition fluide.

• A track record sourcing and closing complex, multi-stakeholder deals, ideally multi-location or upmarket
• Ability to travel 30% or more
• Strong organizational skills and a disciplined, process driven approach to selling, reporting, and tracking
• Exceptional customer engagement and active listening. You do not just pitch, you solve problems for operators
• Proven skills in complex deal development, financial structuring, negotiation, and closing with both new and existing customers, with a focus on selling on value rather than deep discounting
• 5+ years of successful technology or professional services sales experience, ideally within SaaS, payments, or retail or restaurant industry technology
• Strong written and verbal communication, including the ability to hold the room with executive stakeholders
• A builder's instinct. You are energized rather than frustrated by ambiguity, and when a process is missing your instinct is to write it rather than wait for it
• Proficiency with MEDDPICC or a comparable qualification methodology, plus disciplined pipeline management and forecasting
• Comfort educating customers on the fundamentals of US credit card processing, including surcharging and processing nuances
• Experience helping stand up a new segment, vertical, or motion inside an existing company, especially taking an SMB product upmarket
• Experience in a fast paced, high growth technology environment
• Experience working with cross-functional stakeholders to complete complex RFPs, bonus if you’ve helped write a RFP for a prospect just starting their evaluation process
• Experience selling into franchised organizations, navigating both franchisor and franchisee requirements, buying processes, and stakeholder management
• Fluency in the operational realities of retail: inventory depth and SKU management, scan data, shrink, category management, age verification and compliance, fuel and foodservice
• Experience selling into or operating within grocery, convenience, liquor, or specialty retail