Associate Product Manager

Join First Resonance as an Associate Product Manager, where you'll play a key role in building innovative software solutions. You'll focus on customer onboarding and advocacy, feature execution and delivery, problem-solving, cross-functional collaboration, data-informed contributions, and product rituals. This is an excellent opportunity for someone with 2-4 years of experience in product management or related fields, a customer-centric mindset, and a passion for technology.

• Interacting directly with new customers to ensure a strong onboarding experience and seamless product adoption.
• Taking ownership of defined product areas related to user onboarding, ensuring the backlog is prioritized and that the engineering team has clear, actionable user stories and requirements.
• Using data and user feedback to track the success of launched features and suggest iterative improvements based on actual usage patterns.

• Communication: Clear verbal and written communication skills, with the ability to explain technical concepts to non-technical team members and confidently lead customer-facing meetings
• Growth Mindset: A proactive approach to learning the discipline of Product Management and building great software
• 2 - 4 years of experience in product management, product engineering, solutions engineering, or manufacturing engineering
• Strong Execution Skills: Proven ability to manage tasks effectively, meet deadlines, and communicate progress clearly to stakeholders
• Familiarity with Modern Tools: Proficiency in (or a strong desire to learn) leveraging AI tools for drafting specifications, organizing feedback, and streamlining the product development process
• Customer-Centric Mindset: Deep empathy for users and a strong desire to interact directly with new customers to understand their goals, challenges, and workflows during the onboarding phase
• Analytical Mindset: Ability to use data to understand problems and a willingness to learn advanced product analytics tools to monitor user activation
• Foundational experience working within an Agile/Scrum framework
• Experience in a customer-facing role
• Basic understanding of how web applications work (e.g., an interest in how APIs, JSON, or data flow works between systems)
• Passion for technology and a desire to improve the lives of the people using complex software tools
• Strongly Desired: Experience working on the manufacturing floor. Experience as a manufacturing engineer is highly desired