IT Systems Administrator

Join Substack as an IT Systems Administrator, where you'll be responsible for managing our internal IT operations, onboarding new hires, managing our SaaS tool stack, and supporting our path to SOC 2 compliance. This is a hands-on role for someone who thrives in a fast-paced environment and takes pride in running a well-organized IT function. Enjoy remote work support, comprehensive health care, generous parental leave, flexible vacation, and more.

• Manage and administer Okta for identity and access management, including SSO, SCIM provisioning, and app integrations.
• Own the new hire IT onboarding experience, manage device enrollment, configuration, and compliance through Iru.
• Serve as the point of contact for IT tool vendors, identify integration requirements for new tools, and manage their setup and deprecation.

• Organized and process-oriented — you document what you build and build for repeatability
• Experience with an Apple-focused MDM — Iru/Kandji, Jamf, or similar
• Strong communicator who can work cross-functionally with operations, engineering, and external vendors
• Experience with compliance platforms like Vanta or Drata is a plus
• 3–5 years of experience in a corporate IT or systems administration role, ideally at a tech company
• Hands-on Okta experience — you've set up SSO integrations and managed provisioning, not just administered existing configs
• Familiarity with SOC 2 requirements and ideally experience working in or toward a SOC 2 environment