User Experience Researcher (Platform)

Join Anthropic, a leading AI safety and research company, as a User Experience Researcher. In this senior individual-contributor role, you will work closely with the Platform research team and Platform's leaders to understand user needs and inform critical product decisions. You will design and run research studies using both qualitative and quantitative methods, communicate findings to product managers, designers, and engineers, and build tools and infrastructure to keep research in pace with the platform.

• Collaborer avec les leaders de la plateforme pour comprendre les besoins des utilisateurs et définir l'agenda de recherche.
• Concevoir et exécuter des recherches en utilisant des méthodes qualitatives et quantitatives pour étudier les utilisateurs de la plateforme.
• Communiquer les résultats aux chefs de produit, aux designers et aux ingénieurs, et suivre leur mise en œuvre dans les décisions de produit.

• A technical background, in one of these forms: you've worked as a software engineer; you have a sustained body of developer-experience research on APIs, SDKs, or developer tools; or you have a sustained track record of researching deeply technical products. In practice: you can read our documentation, build something small on the platform, and keep up with very technical teams without translation
• Hands-on use of AI in your own research: you already run your work through it and use it to build your own analyses and tooling
• Industry UX research experience independently scoping, designing, running, and reporting end-to-end studies
• Mixed-methods expertise: interviewing technical users well, and designing and analyzing surveys rigorously
• Excellent storytelling, calibrated to audience: you can discuss a finding with the head of the organization as effectively as with the engineer who owns the endpoint
• 8+ years of industry UX research experience
• Experience building with AI yourself using coding tools and agents, and an appetite to help build the research tools that don't exist yet
• Background in API-ecosystem or developer-platform research
• Experience embedding with engineering-led product teams that ship fast and earning influence there, from the engineer who owns the endpoint up to the head of the organization
• Experience researching pricing, packaging, or how customers decide what a product is worth, especially for usage-based or developer products
• Experience setting the research strategy for a product or product area, with a track record of research that changed direction at the strategy level, not just the feature level, in direct partnership with product or organization leaders
• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
• We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed