Staff Site Reliability Engineer

Join Crunchyroll as a Staff Site Reliability Engineer (SRE) in the Center for Data & Insights (CDI). In this role, you will be responsible for advancing the reliability, scalability, performance, and security of Crunchyroll's consumer-facing data platforms. You will collaborate closely with various teams to design and operate resilient cloud-native systems, drive initiatives across observability, incident management, automation, capacity planning, disaster recovery, and operational excellence. This is a unique opportunity to shape reliability and security engineering practices while building a world-class data and insights ecosystem.

• Definir, medir y mejorar continuamente la confiabilidad, disponibilidad y rendimiento de las plataformas de CDI a través de SLIs, SLOs y presupuestos de error.
• Establecer y promover las mejores prácticas para la gestión de incidentes, el análisis de la causa raíz, las postmortem y la propiedad del servicio en todos los equipos de ingeniería.
• Identificar ineficiencias operativas y desarrollar automatización, capacidades de autoservicio y mecanismos de auto-reparación para mejorar la productividad de la ingeniería.

• In addition, you will champion SecOps best practices by driving vulnerability management, supporting penetration testing initiatives, improving security observability, strengthening cloud and Kubernetes security controls, and ensuring operational readiness for emerging threats
• The ideal candidate combines deep expertise in large-scale distributed systems with a strong sense of ownership, collaboration, and service leadership
• You are passionate about building highly reliable platforms, eliminating operational toil through automation, and enabling engineering teams to move quickly and safely
• Strong Infrastructure as Code (IaC) experience, preferably with Terraform, and a commitment to automation, standardization, and operational efficiency
• 12+ years of experience in Site Reliability Engineering (SRE), Platform Engineering, Infrastructure Engineering, or related disciplines, with a proven track record of operating and scaling production-critical systems
• Good to have knowledge of security frameworks and best practices, including OWASP Top 10, Identity and Access Management (IAM), secrets management, Secure Software Development Lifecycle (SSDLC), and security-by-design principles
• Hands-on experience with modern observability platforms and practices, including Prometheus, Grafana, OpenTelemetry, Datadog, or equivalent monitoring and telemetry solutions
• Demonstrated expertise in incident management, service reliability, capacity planning, performance optimization, and operational excellence, including the implementation of SLIs, SLOs, and error budgets
• Strong understanding of cloud and platform security, including container security, Kubernetes security, CI/CD security, vulnerability management, and secure infrastructure operations
• Proficiency in one or more programming and scripting languages, such as Go, Python, Java, or Shell, with a focus on automation and platform engineering
• Deep expertise in Kubernetes and GCP, including the design, deployment, and operation of highly available, cloud-native platforms at scale
• Excellent collaboration, communication, and technical leadership skills, with experience influencing architectural decisions, driving cross-functional initiatives, and mentoring engineers in reliability and operational best practices
• Solid foundation in Linux systems administration, networking, and distributed systems, with the ability to troubleshoot complex production issues across multiple layers of the technology stack