Member Loyalty Representative (Bilingual English and Spanish)

Join Oportun as a Member Loyalty Representative, where you'll create a rewarding member service experience and educate communities about our inclusive financial services. This full-time position requires customer service experience, a passion for helping others, and bilingual proficiency in English and Spanish. Enjoy benefits such as paid time off, comprehensive healthcare packages, and bonus programs.

• Proporcionar un servicio al cliente excepcional y crear una experiencia única para los miembros.
• Participar activamente en actividades de divulgación y promoción de los servicios de Oportun en la comunidad.
• Construir relaciones con empresas locales y participar en eventos comunitarios para aumentar la conciencia sobre los servicios de Oportun.

• Must have regular, reliable, and predictable attendance to support store operations
• Must love to help members, including prospective members through outreach and educational activities
• Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks
• Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads
• Ability to organize and file paper documents
• Must be outgoing, sales-focused, and enjoy speaking with people
• Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities
• Ability to lift and/or move objects up to 25 pounds, as needed
• Must be bilingual (English/Spanish)