German speaking - Customer Service Banking

A company based in Brussels operating in the financial services Jobomschrijving Be the main contact person for German-speaking customers. Answer customer questions by phone and email. Help customers with banking products, services, and account-related requests.

Support customers with transactions and general banking questions. Communicate clearly and professionally in German. Follow banking regulations and company procedures.

Build positive relationships by providing excellent customer service. Work closely with colleagues and share knowledge with the team A successful candidate should: Enjoy helping people and providing good customer service.

Be comfortable communicating with different types of customers. Speak German fluently and have a good level of English or French. Be patient, friendly, and professional.

Be willing to learn about banking products and procedures. Stay organized and pay attention to details. Enjoy working as part of a team and sharing knowledge with colleague