Community Outreach Assistant II (Santa Cruz County, AZ) (Part-Time)

Program Delivery and Participant Engagement

Coordinate classroom preparation, program delivery, and post-session activities for family and community-based educational programs. Facilitate educational sessions in accordance with established curricula, program standards, and organizational guidelines. Promote participant engagement by providing guidance, resources, and constructive feedback that supports learning and skill development.

Maintain ongoing communication with participants regarding attendance, program expectations, and available support services.

Program Documentation and Administrative Support

Maintain accurate participant records, attendance documentation, assessments, and program-related data. Assist with the collection and organization of information used for program evaluation and reporting requirements. Prepare and submit required documentation, forms, travel records, and purchasing requests in a timely manner.

Training and Professional Development

Participate in required training, meetings, and professional development activities to maintain program knowledge and effectiveness. Apply best practices and learned techniques to support quality program delivery and participant success. Maintain required certifications and professional development hours, as applicable.

Knowledge, Skills and Abilities (KSAs): Knowledge of principles and practices related to community outreach, family engagement, educational programming, and customer service. Skill in communicating effectively with individuals from different backgrounds in both individual and group settings.

Ability to establish and maintain positive working relationships with participants, community partners, and internal stakeholders. Ability to organize, maintain, and accurately document program records, participant information, and administrative activities. Skill in coordinating multiple assignments, prioritizing responsibilities, and supporting program activities in a dynamic environment.