HR Leave of Absence Manager (West Region)

Position Description

Under the direction of the VP of Benefits and in partnership with the HQ Benefits team, administer and maintain the employee leave of absence program for one or more Business Centers, ensuring compliance, policy consistency, case management and exceptional employee support. Location: This position is full-time onsite in our San Diego, Irvine, Los Angeles, or Walnut Creek office with some travel throughout the west region.

Essential Duties

Key Responsibilities

• Serve as primary point of contact for employees leaves of absence, reasonable accommodations, and benefits-related inquiries, providing timely and compliant guidance and exceptional employee support for one more Business Centers Administer and oversee leaves for multiple office locations in one or more Business Centers for leaves including but not limited to, Family Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), California Family Rights Act (CFRA), Pregnancy Disability Leave (PDL), Pregnant Workers Fairness Act (PWFA),military leave, personal leave, and Short-Term and Long-Term Disability (STD/LTD) programs Manage full lifecycle of leave cases, including the initiation of the employee leave, eligibility determination, tracking, communication, coordination of benefits , payroll impact,, and return-to-work processes.
• Partner with Human Resources team, management and employees to evaluate and implement reasonable accommodations as part of the ADA interactive process Comply with applicable Federal, State, and local leave, disability, accommodation, and employment laws and regulations.
• Monitor Federal, State, and local legislative and regulatory changes, escalate and review potential impact to policies, procedures, and practices, collaborate with stakeholders for program changes.
• Collaborate directly with Benefits, HR, Payroll, Legal, and third-party administrators, such as disability carriers, to resolve complex leave and accommodation matters.
• Maintain accurate leave and accommodation records within HR systems and conduct regular audits to ensure data integrity and compliance.
• Support payroll processes, audit leave-related transactions to ensure accurate pay.
• Prepare analysis and support the presentation of leave, accommodation, and compliance reports to HR leadership Support the development and updates of Standard Operating Procedures (SOPs) and process documentation.
• Anticipate opportunities for process improvement and propose solutions to enhance efficiency, compliance, and employee experience.
• Promote company culture, values, diversity, equity, and inclusion Other activities, duties, and responsibilities as assigned.