Warehouse Receptionist

Key Responsibilities

• The Warehouse Receptionist / Administrator is responsible for providing administrative support to the warehouse operations team while also serving as the first point of contact for visitors and callers.
• This dual-role position ensures the smooth flow of warehouse documentation, inventory records, and front-desk activities with a focus on professionalism, accuracy, and efficiency.

Supervisory Responsibilities

This position does not supervise staff but works cross-functionally with internal teams, clients, and external vendors.

Essential Responsibilities

Reception Duties:

• Greet and direct all visitors, vendors, and drivers in a professional and courteous manner.
• Answer and route incoming calls promptly, taking messages as needed.
• Maintain a clean and organized front desk and reception area.
• Receive, sort, and distribute incoming mail and packages.
• Monitor and manage visitor logs and ensure all guests comply with safety procedures.

Administrative Duties

• Perform data entry of warehouse documents including shipment receipts, inventory adjustments, and order processing.
• Maintain and update shipping, receiving, and inventory control logs.
• Assist with generating shipping labels, bills of lading, and other required paperwork.
• Coordinate office supply orders and maintain stock of administrative materials.
• Support warehouse team with filing, reporting, and recordkeeping tasks.
• Coordinate office administrative tasks such as setting up workstations, organizing storage areas, and preparing office layouts. Page 2 of 2
• Order and maintain stock of office and warehouse supplies including furniture, cleaning materials, and general inventory needs.
• Assist in the initial setup and coordination of the warehouse office environment, including arranging IT support and office equipment.
• Liaise with vendors and service providers for facility-related needs or repairs.

Warehouse Coordination

• Communicate with carriers, vendors, and internal departments to confirm deliveries and shipments.
• Schedule dock appointments for incoming and outgoing freight.
• Monitor inventory and assist with cycle counts and reconciliation as needed.
• Help track and resolve discrepancies in shipping or receiving documentation.