Administrative Assistant I

Location: Kohler, WI Opportunity Coordinate membership inquiries, applications, onboarding, renewals, communications, collateral and member records. Serve as a knowledgeable, courteous primary contact for members, guests, prospects, vendors and resort partners across phone, email, digital and in-person channels.

Administer dining, lodging, cabin and activity reservations while partnering with the General Manager on release schedules, availability, capacity, demand management and revenue opportunities. Maintain accurate menus, pricing, offerings, hours, event details and promotional content across approved systems and channels in partnership with the General Manager and Marketing. Support business reporting, data quality, reconciliation, trend identification and communication of actionable insights using tools such as Power BI, Excel and related systems.

Support daily sales processing, member charges, billing, accounts payable and receivable, month-end close, purchasing, payroll, inventory, cost reporting and related reconciliations. Prepare correspondence, presentations, schedules, procedures and operational communications while maintaining organized and confidential business records. Improve administrative and reservation workflows, document updated processes and assist associates with systems and procedures.