Assistant Manager - Corcoran Commons

Boston College

Chestnut Hill, MA Posted October 15, 2026

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On-site Full-time Mid level
Job Description

Manage, organize, and participate in the daily dining service activities. Must demonstrate hands on personnel management, customer service, pro-active leadership, and have ability to achieve quality food sanitation and customer service goals. Perform all responsibilities at a high level of professionalism and confidentiality.

Characteristic Duties: -Determine and clearly, proactively, and concisely communicate, demonstrate and explain work assignments and expectations. - Demonstrate accurate oral and written communication skills. -Maintain unit sanitation, safety and appearance, ensure food quality standards. - Participate in planning employee schedules and adjustments including authorizing and assigning overtime and to call in off-duty staff as needed. -Participate in the hiring process including interviewing of prospective applicants and participate in hiring decisions. -Train, instruct, and assess daily and annual performance of job duties to ensure high quality food presentation, sanitation, and customer service. -Proactively respond to inquiries and needs of employees and customers. -Assign and reassign employees to meet daily operational needs; ensure accurate time management for employees. -Participate in the corrective action process with authority to provide counseling, oral warning, and written warnings. -Understand and demonstrate pro-active fiscal management responsibilities, including payroll, scheduling, inventory, waste, ordering, time and cash reconciliation. -Responsible for operation and maintenance of food service and point of sales equipment.

Communicate equipment problems via established protocol. - Demonstrate, teach, supervise and monitor cashier functions, operation, and reports before, during, and after meal periods. -Perform necessary record keeping as directed such as sales reports, register reports, product movement, attendance and performance records, equipment maintenance, and payroll. -Manage, supervise, coordinate, and participate in catered events which may be in operating unit or other locations on campus as directed. -Perform other related duties as assigned.

Position Details

Department: 023109 - BCDS Corcoran Commons Position: 00004283 - Assistant Manager Grade: 2ND Full-Time Equivalent Hiring Range: $67,350 to $84,200; salary commensurate with relevant experience.

Required Skills
human resources customer service leadership written communication time management payroll reconciliations retail sales equipment maintenance
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