Director of Online Learning

Position Summary

Reporting to the Dean of Teaching and Learning, the Director of Online Learning will contribute to the development and execution of a strategic plan focused on increasing student access and success in online and hybrid courses at the College. The Director will work with internal and external stakeholders to assess and address needs to build upon strengths that advance MassBay’s mission and goals related to online education. The Director of Online Learning position requires strong leadership skills, vision and project management skills, as well as a thorough knowledge of technology-mediated instruction and delivery systems. This position requires: thought leadership in the evolution and deployment of online education; best practices for increasing student readiness; strategies for implementing best practices in instructional design; and, strategies for supporting student success in online education. Key Responsibilities and Duties

• In collaboration with the Dean of Teaching and Learning, contributes to the development of a strategic plan for increasing the quality of online learning;
• Develops communication, technology, and information strategies to outreach to students, faculty, staff and the community on matters related to online education at the College;
• In collaboration with academic advising and student success, works to implement programming related to online student retention and student readiness for online classes (i.e. orientation, onboarding, self-assessment);
• Coordinates with academic deans and other offices to assist in the exploration of new programs and courses appropriate to offer online or via technology-mediated instruction;
• In collaboration with academic deans, oversees development of online and hybrid offerings and manages the budget for course development and training, including facilitating and periodically updating online training for new online faculty;
• Provides leadership in the development of and adherence to College policies and procedures pertaining to online education;
• Works collaboratively with other units of the College and across departments on initiatives relative to student success in online education;
• Provides leadership in the development and implementation of policies, procedures, technologies, and good practices that promote academic integrity in online and hybrid learning environments, including the ethical and effective use of Artificial Intelligence technologies;
• Acts as the primary contact and coordinator for compliance under the State Authorization Reciprocity Agreement (SARA);
• Serves as a member of Mass Colleges Online, the Open Educational Resources (OER) council, and other external groups where the College requires representation and leads related initiatives;
• Serves as a member of the Distance Education Committee, MassBay Teaching and Learning Resources Committee, Academic Standards Committee, or related committees as requested by the Provost;
• Scans the higher education environment for new trends and emerging technologies in online learning and makes recommendations for same;
• Contributes to planning for and offering ongoing professional development opportunities for faculty on instructional design, Open Educational Resources (OER), Universal Design for Learning (UDL) effective pedagogical use of Blackboard in all course modalities, and other related topics;
• Leads institutional efforts to ensure online and hybrid classes, digital learning resources, and instructional technologies meet applicable federal accessibility requirements and evolving standards for digital accessibility and inclusive design;
• Collaborates with Institutional Research and academic deans to analyze online courses and use data to improve educational effectiveness;
• Pursues grant opportunities and, as appropriate, serves as a principal investigator (PI) for grant projects as requested by the Provost;
• Creates and maintains all appropriate records for online education processes;
• Supervises Instructional Designer staff;
• Performs other related duties as assigned.