Office Support Specialist - Academic Service Program

Duties

Responsibilities

• Administrative Support Provides administrative support for three Directors, including the Director for Tutoring Academic Services, the Director for Advising and Mentoring and the Director for First-Generation Student Initiatives, as well as a host of Student Success Advisors.
• Provides clerical support including reception, data entry, word processing, photocopying, filing, proofreading, etc. Serves as a resource for office inquiries and provides assistance for students and stakeholders as they navigate our services and processes.
• Maintains calendars, schedules meetings, events, catering, and travel arrangements; answering and screening telephone calls, and reviewing and distributing incoming correspondences.
• Assists with processing and maintaining office inventory (e.g., equipment, keys, furniture, etc.).
• Assists with preparing reports and correspondence utilizing a variety of software and databases.
• Assists with the maintenance of departmental records in accordance with University policy.
• Personnel and Purchasing Performs departmental purchasing utilizing University systems including T-CARD, P-CARD, I-Buy, JVs, requisitions, and purchase orders.
• Submits requests for hiring on behalf of ASP Directors as requested.
• Assists staff members with submitting their reconciliation documents.
• Assists with fiscal reconciliation.
• Assists with payroll submission for ASP staff.
• Serves as a P-Card and T-Card holder.
• Supervising Serves as direct supervisor for a small team of undergraduate office assistants.
• Responsible for the recruitment, interview, and selection of office assistants for ASP.
• Responsible for training and scheduling the undergraduate office assistants.
• Responsible for facilitating regular staff meeting with the undergraduate office assistants for ASP.
• Responsibilities of all staff Assists the department by helping with the planning of, participating in, and/or attending department events and activities.
• Recommends areas and processes that need improvement to the leadership.
• Participates in assessment activities as requested.
• Increases the internal and external visibility of the department by serving on appropriate committees, councils, task forces, boards, in associations, etc., as requested.
• Participates in continuing education and training.
• Other duties as assigned.