Client Growth

About Smadex Smadex is a global leader in the programmatic space, providing a world-class DSP for mobile, CTV, and video. As we scale our footprint across the Americas, we are looking for a strategic powerhouse to lead our partnership efforts. You will be the face of Smadex to the industry’s most important players, moving beyond simple networking to build high-value, sustainable alliances that drive revenue and product innovation.

The Role

W hat you will do:

• Own and grow a portfolio of direct clients and agencies across diverse verticals, with clear accountability for revenue expansion, retention, and relationship health.
• Proactively manage portfolio performance: monitor daily KPIs, analyze UA/retargeting/CTV trends, and partner closely with AdOps to recommend optimizations aligned to client goals.
• Lead high-value client touch points: run weekly/bi-weekly check-ins, share performance insights, set next steps, and build confidence through consistent, proactive communication.
• Identify and activate growth opportunities: anticipate client needs, propose upsell/cross-sell solutions, and leverage Smadex capabilities to expand spend.
• Serve as the voice of the client internally: escalate blockers early, collaborate with Sales, AdOps, Product, and GCE teams, and ensure smooth execution across workflows. Produce and present strategic reviews including QBRs, wrap-ups, and post-mortems with clear recommendations and data-driven insights.
• Manage monthly billing and reconciliation including spend confirmations, dispute resolution, and revenue forecasting hygiene.
• Represent Smadex externally: travel for client meetings and industry events to strengthen partnerships and unlock new opportunities.
• Daily tools used: Google Suite, PowerBI (Microsoft Fabric) Slack, Salesforce, Smadex DSP.