Senior Manager of Product Strategy & Operations

Join our team as the Senior Manager of Product Strategy & Operations. In this role, you will be the key link between Product, Engineering, and Go-to-Market, turning strategy into execution across the product lifecycle. You will build the operating systems that help our product teams make better decisions, ship with confidence, and prove measurable impact. This is a unique opportunity to build from the ground up and make a significant impact on our company's success.

• Construire et maintenir des systèmes de retour d'information des clients qui synthétisent les signaux des partenaires d'engagement, des gestionnaires et des auditeurs.
• Établir des mécanismes rigoureux pour mesurer le succès des produits et l'impact sur les utilisateurs, y compris des tableaux de bord et des indicateurs clés de performance.
• Posséder l'analyse derrière les paris majeurs sur les produits : positionnement concurrentiel, expansion des capacités des agents, et économie unitaire.

• Strong ability to translate complex qualitative and quantitative data — usage metrics, feedback themes, retention signals — into clear recommendations and roadmap inputs. You can pull the data yourself rather than waiting on a queue
• 6-8+ years in Product Operations, Product Management, product or corporate strategy, consulting, or a closely related operational role at a high-growth tech or SaaS company
• Proven ability to drive alignment across Product, GTM, and Engineering without direct authority
• You've built processes and programs from scratch and scaled them thoughtfully, not just inherited and maintained them