IT Specialist, North America

Join Mistral, a leading provider of full-stack AI solutions. As an IT Specialist, you will deliver exceptional digital experiences to employees, provide high-quality technical support, manage equipment and user accounts, and contribute to improving internal IT processes. This role is based in Palo Alto and offers a comprehensive benefits package.

• Provide high-quality technical assistance through email, messaging tools, and in-person interactions, investigating and resolving hardware and software issues.
• Install, configure, and update computers along with IT and videoconferencing equipment, managing shipments and returns of devices.
• Oversee user accounts and application licenses, ensuring proper access management and the application of security policies.