Product Manager (Services)

Join Airbnb as a Product Manager for Guest Services, where you'll lead the development of a new business line focused on enhancing the guest experience. You'll work closely with cross-functional teams, define the product vision and strategy, and drive clarity across the organization. This is a unique opportunity to make a significant impact on a global scale.

• Definir la visión del producto, la estrategia y la hoja de ruta para cómo los huéspedes descubren, reservan y disfrutan de los servicios.
• Colaborar estrechamente con los equipos que construyen el lado de la oferta (anfitriones y socios), junto con ingeniería, diseño, ciencia de datos y operaciones, para hacer crecer nuevas categorías.
• Prototipar y asociarse con ingeniería y diseño para construir, lanzar experimentos, leer los resultados y decidir qué duplicar y qué eliminar.

• Our Product Managers imagine the ideal experience for our community and work backwards, creating innovative products that delight our guests and hosts
• They deeply understand the needs of our users and translate these into a strategy that combines strong product thinking and deep research
• Comfort operating in ambiguity: Ability to structure new problem spaces into actionable roadmaps with minimal process
• Excellent cross-functional collaboration and communication skills across business, partnerships, engineering, design, and data science
• Track record of taking 0→1 product ideas through incubation, piloting, and graduation to scaled products — at a consumer internet company, marketplace, or equivalent
• Strong business acumen: Ability to rapidly assess business viability, size opportunities, and translate loosely-defined hypotheses into testable MVP scopes
• 10+ years of consumer product management experience
• Experience developing product narratives and working with marketing and communications to bring new offerings to market
• Experience managing multiple workstreams with competing priorities and tight timelines
• Comfortable doing hands-on individual contributor product work and mastering the details in a scrappy environment
• Experienced builder: Ability to prototype using the latest AI tools to prove hypotheses and get user feedback quickly