Senior Product Manager (Billing & Payments)

Join Healthie, a leading healthtech company, as a Senior Product Manager specializing in Billing & Payments. In this role, you will own the billing experience for patients and practices, ensuring clarity and ease of use. You will build deep relationships with third-party partners and make impactful decisions that will shape the future of the company. This position offers a range of benefits, including stock options, medical coverage, flexible vacation, and more.

• Posséder la responsabilité de la facturation, des paiements, des relevés et des remboursements, en veillant à ce que les patients comprennent leurs factures.
• Établir des relations de confiance avec les partenaires tiers qui soutiennent des parties critiques de l'écosystème financier, en travaillant avec eux en tant que partenaires stratégiques.
• Diriger la vision et la stratégie de la facturation et des paiements, en prenant des décisions qui auront un impact à long terme sur l'entreprise.

• You explain complex concepts to technical and non-technical audiences alike, and you are comfortable defending a recommendation to executives and changing it when the argument is good
• You have shipped products that move or account for money: billing and invoicing, payments, ledgers, subscriptions, marketplace payouts, or accounting integrations. You know why a refund does not retroactively unpay an invoice, what reconciliation means in practice, and how to define a balance precisely enough that two people computing it always get the same number
• You act on incomplete information. You state your assumption, choose, write down what would change your mind, and move
• You read API documentation, reason about how systems behave, and can hold a design tradeoff conversation with a staff engineer without hand-waving. If you were never an engineer, you can still talk the talk
• You have owned a roadmap, not just a backlog. You can explain how you decided what came first, what you refused to do, and how you held that line when someone senior pushed. You get there from evidence, including time spent with the people who use the thing
• Strong alignment with Healthie's core values and culture: Respect, Resilience, Reliability and no ego
• You have at least 5 years in product management, including 2 or more years owning billing, payments, ledger, or other systems where correctness has financial or regulatory consequences
• You use modern AI tools as a matter of course and are appropriately skeptical of them. You do not need to train models. You do need to be able to say where an agent was wrong and how you caught it
• You have taken a foundational rewrite or migration and found the slices that delivered value before the whole thing was done
• You instinctively look for edge cases and reason from first principles about how systems fail. You think in objects, states, and transitions rather than screens
• Designed consumer-facing checkout, bill-pay, or statement experiences where clarity measurably moved collection rates
• Healthcare billing exposure of any kind, for example patient responsibility, superbills, or working alongside a revenue cycle team
• Built billing or payments products on an API or platform, where other companies inherit your correctness
• Built on or deep familiarity with modern payment infrastructure such as Stripe, Adyen, or Plaid, including the unglamorous parts: disputes, refunds, payouts, and reconciliation
• Worked with double-entry accounting concepts or built products that had to survive a finance team's audit