Senior Director of Product Management (FinTech)

Join ServiceTitan, a leading SaaS platform for the trades, as the Senior Director of Product Management for FinTech. In this high-impact role, you will lead strategy, execution, and growth for one of the company's most critical and fast-growing product areas. You will have the autonomy, executive support, and cross-functional partners to make bold, impactful decisions. Your goal will be to develop and deliver a suite of financial products that empower trade professionals, streamline their operations, and drive revenue growth.

• Lead the strategy, execution, and growth for ServiceTitan's critical and fast-growing product area, focusing on financial products.
• Own the product roadmap for ServiceTitan’s Fintech suite, balancing near-term execution with a multi-year vision for how financial tools transform the trades.
• Cultivate and manage relationships with key fintech partners, negotiating commercial agreements and driving customer acquisition and transaction volume growth.

• Exceptional communication and executive presence; you make the case for investment decisions at the CFO and CTPO level and can simplify complex tradeoffs for any audience
• Strong cross-functional leadership skills; you build alignment across Sales, Ops, Engineering, and Finance without relying on org chart authority
• Strategic vision paired with a strong ability to execute in ambiguous, fast-moving environments
• 8+ years of product management experience, with at least 4 years leading teams in fintech, payments, or embedded finance in a high-growth SaaS or technology environment
• Experience owning P&L accountability or operating with GM-level business ownership; you track revenue levers, margin dynamics, and make resource decisions accordingly
• Deep domain knowledge of the payments ecosystem; gateways, processors, interchange economics, network rules, and the nuances of merchant acquisition in both online and in-person contexts
• A genuine passion for the trades and commitment to ServiceTitan’s mission to empower the people who keep the world running
• An MBA or advanced degree from a top program is a plus
• Proven track record of managing complex commercial partnerships with financial institutions, processors, or lenders; including negotiating and structuring deals end-to-end
• Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway